Terms of Use

These General Terms of Use (GTU) and Sale govern the use of the Gameedy app (iOS and Android) and the website gameedy.com, published by Gleedi. By creating an account or using our services, you accept them in full. All payments are processed exclusively by Apple (App Store) or Google (Google Play), the official sellers.

PART I — GENERAL TERMS OF USE

Art. 1 — Purpose and acceptance

These GTU define the conditions of access to and use of the Gameedy app and the website gameedy.com. Gleedi reserves the right to modify them at any time. Material changes will be notified to you in the app with at least 30 days' notice. Continued use constitutes acceptance; if you refuse, you may delete your account before the changes take effect.

Art. 2 — Description of the service

Gameedy is an app enabling players to manage their video game library, obtain personalized recommendations, scan games by barcode and interact with other players. The service is offered in a Free version (free of charge) and a Pro version (paid, see Part II). Subscription synchronization is provided by RevenueCat, Inc.

Art. 3 — Registration and account

Registration is reserved for persons aged at least 18 years. Gameedy has uniformly set this minimum age to match the age of majority in almost all countries where the service is available, allowing full legal capacity to consent to data processing and subscribe to a plan. By creating an account, you declare on your honor that you meet this condition. Children under 13 are expressly excluded (COPPA — 15 U.S.C. §6501). The user undertakes to provide accurate information, to hold only one account and to protect their credentials. Any unauthorized use must be reported immediately to [email protected].

Art. 4 — User behavior

The user undertakes to use the app in accordance with its purpose. In particular, the following constitute serious breaches justifying immediate suspension or deletion without prior notice:

• Publication of unlawful, hateful, defamatory, child sexual abuse or third-party rights-infringing content
• Attempted unauthorized access to systems, servers or data
• Use of automated tools (robots, scrapers) without prior written authorization
• Impersonation of another user or of Gleedi
• Circumvention of security measures
• Proven subscription fraud
• Commercial exploitation of the services without prior written agreement

To report unlawful content or abusive behavior: the reporting feature in the app or [email protected]. Gleedi undertakes to process all reports within a reasonable time frame, in accordance with article 16 of Regulation (EU) 2022/2065 (DSA).

Art. 5 — User content

The user retains ownership of their content (reviews, lists, notes, etc.) and grants Gleedi a non-exclusive, worldwide, free and sublicensable licence to the extent necessary for the operation and promotion of the app by Gleedi and its technical service providers. Gleedi may remove any unlawful content or content contrary to these GTU without prior notice or compensation. As the hosting provider of third-party content, Gleedi benefits from the limited liability regime provided by article 6-I-2 of French Law No. 2004-575 of 21 June 2004 (LCEN) and will act promptly upon notification of manifestly unlawful content. In the event of account deletion, all content is permanently deleted within one month following the end of the active subscription — this deletion is irreversible.

Art. 6 — Recommendations and artificial intelligence

Gameedy generates personalized recommendations at your request by analyzing the characteristics of your library or list (theme, genre, developer, etc.). This processing constitutes profiling within the meaning of article 4(4) GDPR, initiated exclusively by your action; it does not produce any automated decision having legal or similarly significant effects (article 22 GDPR). A non-personalized discovery option (manual criteria) is also available, in accordance with article 27 of Regulation (EU) 2022/2065 (DSA).

The barcode scan feature uses EAN-Search to identify the product name. That name is then sent to OpenAI solely for normalization — in order to rephrase the title so that it matches our IGDB database as closely as possible. The barcode image is never transmitted; the normalized title is used transiently and not retained. Gameedy does not guarantee the accuracy of the results. Data sent to OpenAI is subject to its privacy policy and terms of use.

In accordance with the general transparency principles of Regulation (EU) 2024/1689 on artificial intelligence (AI Act), Gameedy informs you that: (1) personalized recommendations generated from your library rely on Gameedy's matching algorithm and not on an artificial intelligence system; (2) the scan feature uses a third-party AI system (OpenAI) for title normalization; (3) none of these features creates automated decisions having legal or similarly significant effects concerning you. This information is provided in anticipation of the AI Act transparency obligations applicable from 2 August 2026.

Art. 7 — Intellectual property

Gameedy, its name, logo, design, source code and all editorial content are the exclusive property of Gleedi, protected by the French Intellectual Property Code. Video game data is provided by IGDB (Twitch Interactive, Inc.) under licence. Any unauthorized exploitation constitutes infringement.

Art. 8 — Availability, liability and force majeure

Gleedi endeavors to ensure service availability 24/7 without being able to guarantee it. Interruptions for maintenance, updates or force majeure (within the meaning of article 1218 of the French Civil Code: natural disaster, fire, strike, failure of an infrastructure provider, cyberattack, government decision, etc.) may occur without entitlement to compensation. If a force majeure event exceeds 30 days, either party may terminate the contract without compensation.

Gleedi's liability is limited to direct and foreseeable damage, capped at the amount paid during the 12 months preceding the event giving rise to liability. It excludes indirect damage (loss of data, loss of profits, commercial harm), within the limits permitted by applicable regulations. These limitations do not apply in the event of death or personal injury, gross negligence or fraud, or mandatory statutory consumer rights.

Art. 9 — Account termination

The user may delete their account at any time from the app settings. Important: deleting a Gameedy account does not automatically cancel an active store subscription. Cancel your subscription directly in the App Store (Settings → [identifier] → Subscriptions) or Google Play (Profile → Payments and subscriptions → Subscriptions) before deleting your account to avoid any further charges.

Gleedi may suspend or delete any account that violates these GTU, immediately and without prior notice in the event of a serious breach (see Art. 4). In the event of suspension or deletion, Gleedi will notify the user, providing the specific reasons, available remedies and the contractual basis, in accordance with article 17 DSA.

Art. 10 — Applicable law (GTU)

These GTU are governed by French law. Any dispute shall be brought before the competent French courts after a prior attempt at amicable resolution. Regardless of your country of residence, mandatory consumer protection provisions of that country apply where they are more favorable to you.

PART II — PRO SUBSCRIPTION TERMS

Art. 11 — Payment structure

The Pro subscription is distributed and billed exclusively through the App Store (Apple Inc.) and the Google Play Store (Google LLC), the sole official sellers (merchants of record). Gameedy is the provider of the digital service. The general terms of the App Store or Google Play apply to the purchase transaction.

Art. 12 — Content and pricing

The Pro plan gives access to advanced features detailed in the app. Indicative prices are:

• Monthly subscription: EUR 3.99 / month
• Annual subscription: EUR 34.99 / year (approximately EUR 2.92 / month)

The prices actually charged are those set by the App Store or Google Play in the local currency, inclusive of all taxes. Gleedi reserves the right to change its prices with at least 30 days' notice, notified by email or in-app notification.

Art. 13 — Payment and automatic renewal

Payment is handled exclusively by Apple or Google. Gleedi does not collect or store any bank card data. The subscription (monthly or annual) renews automatically 24 hours before the due date. Cancellation may be initiated from the app settings in a maximum of three steps (Decree No. 2023-417 of 31 May 2023 — "three-click cancellation"), which redirects to the relevant store to complete the cancellation.

Art. 14 — Right of withdrawal

In accordance with article L. 221-18 of the French Consumer Code, the consumer has a period of 14 calendar days from subscription to exercise the right of withdrawal, without justification or penalty.

However, pursuant to article L. 221-28, the right of withdrawal may not be exercised for digital content whose performance has begun with the consumer's prior express consent and express waiver of the right of withdrawal. For subscriptions purchased via the App Store or Google Play, the confirmation process is handled directly by Apple or Google under their respective general terms. By accepting the subscription in the store, you acknowledge that you request immediate performance of the service and waive your right of withdrawal from the start of performance, in accordance with article L. 221-28. Consequently, the right of withdrawal does not apply to Gameedy subscriptions purchased via the stores, unless the express waiver was not validly collected.

A model withdrawal form remains available on request at [email protected], for cases where the waiver may not have been validly collected. For any refund request for technical reasons: [email protected] — Gameedy will submit the request to the relevant store.

Users outside the EU (United States, Canada, Australia, etc.): refunds are governed by platform policies — App Store refund policy or Google Play refund policy. Contact: [email protected].

Art. 15 — Termination of the Pro subscription

Cancellation is possible at any time from your App Store or Google Play account and takes effect at the end of the current period. No pro rata refund is granted for the unused period, except where the right of withdrawal is exercised within the legal time limits.

Art. 16 — Statutory guarantees for digital content

In accordance with articles L. 217-1 et seq. of the French Consumer Code, the seller is bound by the statutory guarantee of conformity and the warranty against hidden defects. For any digital content, the statutory guarantee of conformity applies for a period of two (2) years from delivery of the content (article L. 217-24). In accordance with article L. 224-25-12 et seq. of the French Consumer Code (Directive EU 2019/770), Gameedy also undertakes to provide the updates necessary to maintain the conformity of the digital service throughout the duration of your active subscription. For users in the United Kingdom: Consumer Rights Act 2015 (sections 34 et seq.). For users in Australia: Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010).

Art. 17 — Customer service & mediation

Any complaint: [email protected] (initial reply targeted within 72 business hours). In the absence of an amicable resolution within a reasonable time or a satisfactory response within 2 months, you may refer the matter free of charge to: CM2C
49 rue de Ponthieu
75 008 PARIS, France
Phone: 01 89 47 00 14
Website: www.cm2c.net/declarer-un-litige.php
Email: [email protected].

The list of out-of-court consumer dispute resolution entities in the European Union is available on the European Commission's Consumer Redress website: consumer-redress.ec.europa.eu/dispute-resolution-bodies.

Art. 18 — Applicable law

These terms are governed by French law. Consumers residing in the EU, the United Kingdom, Canada, Australia and Brazil benefit from the mandatory consumer protection provisions of their country where those provisions are more favorable.

Art. 19 — General provisions

Severability: if one of the clauses is declared null or unenforceable, the others remain in force.

Contract language: these GTU/GTS are drafted in French, in accordance with French Law No. 94-665 of 4 August 1994 (Toubon Law). In the event of a version in another language, the French version shall prevail.