General Sales Terms

PART II — PRO SUBSCRIPTION TERMS

Art. 11 — Payment structure

The Pro subscription is distributed and billed exclusively through the App Store (Apple Inc.) and the Google Play Store (Google LLC), the sole official sellers (merchants of record). Gameedy is the provider of the digital service. The general terms of the App Store or Google Play apply to the purchase transaction.

Art. 12 — Content and pricing

The Pro plan gives access to advanced features detailed in the app. Indicative prices are:

• Monthly subscription: EUR 4.99 / month
• Annual subscription: EUR 34.99 / year (approximately EUR 2.92 / month)

The prices actually charged are those set by the App Store or Google Play in the local currency, inclusive of all taxes. Gleedi reserves the right to change its prices with at least 30 days' notice, notified by email or in-app notification.

Art. 13 — Payment and automatic renewal

Payment is handled exclusively by Apple or Google. Gleedi does not collect or store any bank card data. The subscription (monthly or annual) renews automatically 24 hours before the due date. Cancellation may be initiated from the app settings in a maximum of three steps (Decree No. 2023-417 of 31 May 2023 — "three-click cancellation"), which redirects to the relevant store to complete the cancellation.

Art. 14 — Right of withdrawal

In accordance with article L. 221-18 of the French Consumer Code, the consumer has a period of 14 calendar days from subscription to exercise the right of withdrawal, without justification or penalty.

However, pursuant to article L. 221-28, the right of withdrawal may not be exercised for digital content whose performance has begun with the consumer's prior express consent and express waiver of the right of withdrawal. For subscriptions purchased via the App Store or Google Play, the confirmation process is handled directly by Apple or Google under their respective general terms. By accepting the subscription in the store, you acknowledge that you request immediate performance of the service and waive your right of withdrawal from the start of performance, in accordance with article L. 221-28. Consequently, the right of withdrawal does not apply to Gameedy subscriptions purchased via the stores, unless the express waiver was not validly collected.

A model withdrawal form remains available on request at [email protected], for cases where the waiver may not have been validly collected. For any refund request for technical reasons: [email protected] — Gameedy will submit the request to the relevant store.

Users outside the EU (United States, Canada, Australia, etc.): refunds are governed by platform policies — App Store refund policy or Google Play refund policy. Contact: [email protected].

Art. 15 — Termination of the Pro subscription

Cancellation is possible at any time from your App Store or Google Play account and takes effect at the end of the current period. No pro rata refund is granted for the unused period, except where the right of withdrawal is exercised within the legal time limits.

Art. 16 — Statutory guarantees for digital content

In accordance with articles L. 217-1 et seq. of the French Consumer Code, the seller is bound by the statutory guarantee of conformity and the warranty against hidden defects. For any digital content, the statutory guarantee of conformity applies for a period of two (2) years from delivery of the content (article L. 217-24). In accordance with article L. 224-25-12 et seq. of the French Consumer Code (Directive EU 2019/770), Gameedy also undertakes to provide the updates necessary to maintain the conformity of the digital service throughout the duration of your active subscription. For users in the United Kingdom: Consumer Rights Act 2015 (sections 34 et seq.). For users in Australia: Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010).

Art. 17 — Customer service & mediation

Any complaint: [email protected] (initial reply targeted within 72 business hours). In the absence of an amicable resolution within a reasonable time or a satisfactory response within 2 months, you may refer the matter free of charge to: CM2C
49 rue de Ponthieu
75 008 PARIS, France
Phone: 01 89 47 00 14
Website: www.cm2c.net/declarer-un-litige.php
Email: [email protected].

The list of out-of-court consumer dispute resolution entities in the European Union is available on the European Commission's Consumer Redress website: consumer-redress.ec.europa.eu/dispute-resolution-bodies.

Art. 18 — Applicable law

These terms are governed by French law. Consumers residing in the EU, the United Kingdom, Canada, Australia and Brazil benefit from the mandatory consumer protection provisions of their country where those provisions are more favorable.

Art. 19 — General provisions

Severability: if one of the clauses is declared null or unenforceable, the others remain in force.

Contract language: these GTU/GTS are drafted in French, in accordance with French Law No. 94-665 of 4 August 1994 (Toubon Law). In the event of a version in another language, the French version shall prevail.